Privacy Policy

Last Updated: September 2025

1. Introduction

EVQuote Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website evquote.co.uk and use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you:

  • Request a quote through our website
  • Contact us via email or phone
  • Subscribe to our newsletter
  • Fill out forms on our website

This information may include:

  • Full name
  • Email address
  • Phone number
  • Postal address and postcode
  • Property type and details
  • Electric vehicle information
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Date and time of visit

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To process and respond to your quote requests
  • To communicate with you about our services
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations
  • To detect and prevent fraud

4. Legal Basis for Processing (GDPR)

Under the UK GDPR, we process your personal data on the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Contract: Processing is necessary for a contract we have with you
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party
  • Legal obligation: Processing is necessary for us to comply with the law

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers: Third-party companies that perform services on our behalf (e.g., Formspree for form handling, email service providers)
  • Business partners: NICEIC approved electricians and installation partners
  • Legal authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Quote requests and related information are typically retained for 7 years for business and legal purposes.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access: You can request copies of your personal data
  • Right to rectification: You can request correction of inaccurate data
  • Right to erasure: You can request deletion of your data
  • Right to restrict processing: You can request limitation of how we use your data
  • Right to data portability: You can request transfer of your data
  • Right to object: You can object to processing of your data
  • Rights related to automated decision-making: You have rights regarding automated decisions

To exercise these rights, please contact us at info@evquote.co.uk

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookie Policy for more information.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

EVQuote Pro
Email: info@evquote.co.uk
Phone: 0800 123 4567
Address: 123 Electric House, London, SW1A 1AA

14. Complaints

If you believe we have not complied with data protection law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk